Business Communication, 9789670357478

Author: AINA SURIANI BINTI MAHMOOD, AZRUL HISYAM, FAZRUL AZMI
9789670357478
Publisher: Cengage

CHAPTER ONE BUSINESS CORRESPONDENCE
INTRODUCTION
MECHANICS OF BUSINESS WRITING
THE ART OF BUSINESS WRITING
MEMO WRITING
BUSINESS LETTER WRITING
EMAIL

CHAPTER TWO EFFECTIVE MEETING
INTRODUCTION
MECHANICS OF AN EFFECTIVE MEETING
TYPES OF MEETINGS
DOCUMENTS OF A MEETING
ROLES OF CHAIRPERSON, SECRETARY & MEMBERS
THE ESSENTIALS OF A MEETING
PARTICIPATING IN A MEETING
ENSURING AN EFFECTIVE MEETING

CHAPTER THREE
INTRODUCTION
TYPES OF PROPOSALS
BASICS OF PROPOSAL WRITING
SECTIONS IN A PROPOSAL
SUMMARY SECTIONS OF A PROPOSAL
EDITING YOUR WRITTEN PROPOSAL
COMPLETING YOUR PROPOSAL

CHAPTER FOUR JOB HUNTING SKILLS
INTRODUCTION
IDENTIFYING YOUR QUALIFICATIONS
DETERMINING THE SOURCES OF JOB INFORMATION
WRITING A COVER LETTER
WRITING A RESUME
PREPARING FOR AN INTERVIEW