Contemporary Management, 12th Edition, 9781264972432

Contemporary Management 12e mirrors the changes taking place in today's management practice by incorporating recent developments in management theory and research. It provides current examples of how managers of companies, large and small, address the challenges and opportunities they face and how they can effectively meet them. A hallmark strength of the product is how the authors infuse real managers who seize opportunities, overcome challenges, and effectively manage and lead their organizations in their Manager as a Person feature. Seamlessly integrated into the narrative is the boxed material. 

Part One: Management
Chapter 1: Managers and Managing 
Chapter 2: The Evolution of Management Thought 
Chapter 3: Values, Attitudes, Emotions, and Culture: The Manager as a Person 
Part Two: The Environment of Management
Chapter 4: Ethics and Social Responsibility 
Chapter 5: Managing Diverse Employees in a Multicultural Environment 
Chapter 6: Managing in the Global Environment 
Part Three: Decision Making, Planning, and Strategy
Chapter 7: Decision Making, Learning, Creativity, and Entrepreneurship 
Chapter 8: The Manager as a Planner and Strategist 
Chapter 9: Value Chain Management: Functional Strategies for Competitive Advantage 
Part Four: Organizing and Controlling
Chapter 10: Managing Organizational Structure and Culture 
Chapter 11: Organizational Control and Change 
Chapter 12: Human Resource Management 
Part Five: Leading Individuals and Groups
Chapter 13: Motivation and Performance 
Chapter 14: Leadership 
Chapter 15: Effective Groups and Teams 
Part Six: Managing Critical Organizational Processes
Chapter 16: Promoting Effective Communication 
Chapter 17: Managing Conflict, Politics, and Negotiation 
Chapter 18: Using Advanced Information Technology to Increase Performance