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Model Business Letters, Emails And Other Business Documents, 7th Edition

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Shirley Taylors

For anyone who wants to communicate effectively in business, this is your complete reference guide for any form of written communication.

Packed with over 500 sample documents, over 100 tips for better business writing and useful templates you can apply to your writing immediately, Model Business Letters will help you put the key rules of good business writing into action.

With over 450,000 copies sold worldwide, Model Business Letters has firmly established itself as the definitive guide to clear and effective business writing. This seventh edition has been completely revised and updated to reflect the significant changes in business communication over recent years.

This book contains over 300 sample documents, easy to use examples and practical advice on content, language and style. It will help you to:

  • master modern business writing for any occasion
  • develop great working relationships
  • use email effectively and write clear, concise messages
  • write for websites, blogs and social media
  • compose creative and persuasive documents